this is taken of one of my post at hardwarezone fourm , so in this post im posting my ranting story to the ppl there. so take note.
*calm down mode cutting water melon u take half he take half *
okay Im calm and just got home
let me explain one thing, its is true the paper and website all promo the product to be at 199 instead of 99.right ?
for those of us who ever been to this kind of massive sales event . we could sometimes hear someone yelling " la la (pardon my chinese for being so poor back in the school days which transcend to be come, come ) alo-bang (pardon my singlish for not being such a ah beng back in those days) special offen for a limited time ah, product A is going for xx dollars instead of xxxx dollars grab now ah or die later " (yes i add it that last part in so that it would not make it sooo dramatic later . oh shoot i gave away the ending >< )
anyway back into the story, in this case it's was $99 they were echoing all over their area at the time that suck me into it.U got to be kidding me IF u are not tempted by it and said its not a GOOD BUY.
Untill mac Decided to drop their 30gb ipod for at a pirce of let say hmmm about $60 - $100. THIS IS A FREAKING GOOD DEAL, my friend. plus THE sweet beatifully salegirl said it can also act as thumbdrive made me want more[ the product not the girl :) ]
so i decided to get it, so the story goes blah blah blah ,yah tee yah tee blah blah (look at my 1st post if u are lost (side note not the tv show that kind of "lost" side side note... oh wait nevermind)
And now at this point of my ranting story. i went back to and talk the manger nicely, i show him the two
the two receiptd (yes SNAG i learn the word "invoice" at primary 5 too) which the mid-old lady casher have bill me for the sweet sweet product. i said "hey man, u guys billed me wrongly.it supposed to be 99 instead of 199. he checked and made a suprised sound and quickly ask the cashier to refund. at first i relifted (sp im too tired to correct spelling my bad sorry ) but yet stress because i hate to be in centre of attendtion esp in a fuss like this. just got it over with dumass this is what i thought to myself.
after a while, the cashier told us this isnt the right repceiptd for the invoice. the manger look at her strangely and took the bill to have a cross check and confim it. then i look at it. and told him that "then how come ur comany name is here " pointing at the usually spot where company name are print on" at this time im more frusteding than nervou-cracking.because they lacking the type of customer support that is needed in today sales line that should include carefull observation b4 "arguing back"
and i add in these words " i bought so far 2 product up to this time (that time) ur mp3 player and the other one is copperhead ! " i wanted to show the copperhead receipted. he told me " calm down, we will cross refeterence with our own receipted.then he goes over to an malay collogue (sp) then begin fuzzing throught the paperwork.
at this point i was totally stunned , sad , angty , screwed, crap , f**ked whathever u wan to call it. several mintues went past. at this time i was way past tense and a just little bit more my lid is going ka boo (not ka-pow its a moive title funny may i add) anyway i thought to myself , this cant be happing to me, this sucks shitf this hole) . the manger walk over to my side , i said in a still calm voice. ( obviously still keep struggle within me to keep that lid shut. sometimes i even suprised myslef with that abiblty) " how ?"
he told me it didnt check out like i said. "WHAT ?" took a closer look i examined every letter on both recipted ' and said this cannot be happening.." then i really fking blow my head off When he thearted me with the police , grabbing my left arm and insulting my personal belif as a customer , and implanting THAT I am the conman here.
in the back of my mind, my evil side told me to box him and my good side told me i should show him and the rest of staff or whoever. to settle this without boxing.
in spite of my diemma of the 2 choices i need to make . i yell at the tip of my head " WAIT !" but he is still threateding me. " WAIT !!! a moment." this time in more commanding voice. I pull out my wallet and pull out my the other bills which is the copperhead bill and a some dvd rw bill (which is not important to metion).he took it and look at it.
he said this to me now in more pleasent but not so nice tone " trw bring ur bank account book . update it , tally it see whether right or not." i ask him again how, at this point in time i can see the annoying face he show me as the same past couple of mintues i felt being annoy and betray by him as a customer the lack of trust that a customer and vendors relationship should NOT have.( so that it can mantain a healty relationship between the two.)
he said2 me again " trw update ur back bk, tally up the amount , if right , we will refund u if not dnt borther to come" and walk away saying yah after heard what i had understood.
and the rest is history.
well now for those of u who bear with me throught this compo. go and drop some eye drop and imagined me kiss those eyes... :)
now i feel awardward
:))
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