Wednesday, September 06, 2006

an wild goose chase that cause me 2.50 and lots of saliva and hurts

two days ago was a wild goose chase for me . I went to SLS to ask for a full refund on the floor 6 which the manger who i talk to on sunday itself (see my 99 rant post) point me to this adress and unit no. i went in asking for a full refund. but the ppl there argue that they have nothing to do with the staffs there, they said they only sold the product to them ( the staff there on comdex itself which is another company) the only ppl they have it's only the sales girls who are only part timers.

To cut the story short (which i spare ur eyes frm a very long winded and unpleasent exp i had over there) they said they only deal with IF Im not satisfactory with the product or the product has any deflection or problems. and point me to the company whom they sold the product to.

so I went to the address they pointed at, which btw is just a few floor below. i talk the person who come to serve me. I gotta admitt that I talk a bit quickly because im quite tense and nervous at that moment which lead several other staffs to "come out of the office and have a chat with me " . told them my problem and what im not satisfly with. they told me it's not their problem anyway. they also said they have nothing to do with the comdex itself and it was THEM who get the space at the expo for them ( the company at 6 floor). i futher more ask them whether if any of their staff were ever present at the booth. they said no.

I went home

I was feeling im being con again. this time a conqicuy is going between two conmpany whom i visited inbetween . trying to help each other by denying either party were responsible for the staff and their freaking lousy attitude and their customer support.

and now here the really real suprised

As I went home by the bus, I wanted to recheck the repcient again. I stuff my right hand into my trouser pocket( which i never wash since suday) to my luck. I found the right repceint that match the invoice . it was freaking in my right pocket all this while. what dumb luck.

but this cannot explained why I had the wrong recip all these while.
I though back . its could be where the caisher was about to hand me the product and bill. where suddenly the other one stop her and recheck the product and scolded her who handing me the wrong product.

It was THEN the extra reciptent could slip pass all of us and into yellow bag that come with it.

But this is no excuse for the injustice hurt to me. as a customer who merly double-check with the staff at the event about the wrong bill charge , whom in the end, threated me with the police, grabbing my arms and call me a liar in public.

No comments: